Contact us · ChillMyPet

Contact us

Questions about an order, a size, or a return — we read everything and reply as quickly as we can.

Response time
Within 1–2 business days

To get a faster answer, include

  • Your order number, if you have one
  • The email address you used at checkout
  • For a sizing question, the chest measurement and weight
  • For a damaged item, a photo
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